Privacy Policy

Last Updated: 13 August 2026

Oatcher Wear respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share and protect your information when you visit our website, create an account or place an order.

Information We Collect

We may collect:

Your name, email address, phone number and delivery address
Order, payment and transaction details
Account and customer-support information
Device details, IP address, browser type and website activity
Information submitted through contact forms, reviews or newsletter sign-ups

Payment information is processed securely by authorised payment providers. Oatcher Wear does not directly store your complete debit or credit card details.

How We Use Your Information

We use your information to:

Process, confirm and deliver orders
Provide order and shipping updates
Respond to questions and customer-support requests
Manage returns, exchanges and refunds
Prevent fraud and protect website security
Improve our website, products and customer experience
Send promotional emails or messages with your permission
Meet applicable legal and regulatory requirements

Sharing Your Information

We may share necessary information with trusted service providers, including our ecommerce platform, payment processors, courier companies, website applications, analytics providers and marketing services.

We do not sell your personal information for money. Information may also be disclosed where required by law or to protect our legal rights.

Cookies

Our website uses cookies and similar technologies to remember your preferences, maintain your shopping cart, understand website performance and provide relevant advertising.

You can manage cookies through your browser or the cookie settings available on our website. Disabling certain cookies may affect website functionality.

Marketing Communications

If you subscribe to our marketing communications, we may send you information about new collections, offers and updates. You can unsubscribe at any time by using the unsubscribe link or contacting us.

Data Security and Retention

We use reasonable technical and organisational safeguards to protect your information. However, no online system can guarantee complete security.

We retain personal information only for as long as necessary to provide our services, maintain business records and meet legal obligations.

Your Rights

Depending on applicable law, you may request to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Delete certain personal information
Withdraw marketing consent
Object to or restrict certain uses of your information

We may need to verify your identity before processing a request.

International Data Transfers

Some service providers may process or store information outside your country. Where this occurs, we take reasonable steps to ensure that your information receives appropriate protection.

Children’s Privacy

Our website is not intended for children who are unable to legally enter into online transactions. We do not knowingly collect personal information from children without appropriate consent.

Third-Party Links

Our website may contain links to third-party websites. Oatcher Wear is not responsible for their privacy practices, content or security.

Changes to This Policy

We may update this Privacy Policy when our business practices, services or legal requirements change. The revised version will be published on this page with an updated date.

Contact Us

For questions or requests relating to this Privacy Policy, contact us at:

Phone: 0336-8334444
Email: support@oatcherwear.com