Shipping Policy

Last Updated: 13 August 2026

At Oatcher Wear, we aim to process and deliver every order as quickly and safely as possible.

Order Processing

Orders are processed after confirmation. Customers must provide a complete delivery address and an active phone number to avoid delays.

Orders placed during sales, public holidays or promotional periods may require additional processing time.

Delivery Within Pakistan

Standard delivery usually takes 3–5 business days after order confirmation.

Delivery may take longer for remote areas or due to weather conditions, public holidays, courier delays or other circumstances beyond our control.

Shipping Charges

Shipping charges are calculated based on the delivery location and are displayed at checkout before the order is confirmed.

Any available free-shipping offer will be mentioned on the website or automatically applied at checkout.

International Shipping

International shipping is available only for supported countries displayed at checkout.

International orders usually take 7–12 business days to arrive. Delivery times may vary depending on the destination, courier service and customs clearance.

International customers are responsible for any customs duties, import taxes or additional charges applied by their country. These charges are not included in the product or shipping price.

Order Tracking

Once an order has been dispatched, tracking details may be sent through email, SMS or WhatsApp.

Please allow some time for the courier’s tracking system to update after receiving your tracking number.

Incorrect Delivery Information

Customers are responsible for providing accurate contact and delivery information. If an order is returned because of an incorrect address, incomplete details or unsuccessful delivery attempts, additional shipping charges may apply.

Please contact us immediately if you need to update your delivery information. Changes cannot be guaranteed once an order has been dispatched.

Delayed or Missing Orders

Oatcher Wear is not responsible for delays caused by courier companies, weather, customs, public holidays or other circumstances beyond our control. However, our team will assist you in following up with the courier.

If your order has not arrived within the expected delivery period, please contact our customer-support team.

Damaged Parcels

If your parcel arrives damaged, please take clear photographs or a video before opening it and contact us within 48 hours of delivery.

Contact Us

For shipping-related questions, contact us at:

Phone: 0336-8334444
Email: support@oatcherwear.com